student grievances
NWP Student Rights Responsibilities Policy Procedures
//student rights grievance
ONE
Informal Discussion with the Individual
If a student feels that their student rights have been violated, the student should approach the individual to resolve the situation causing the concern.
If the informal method for resolving the situation does not succeed or the student is not comfortable approaching the individual, the student will complete the Student Complaint Form.
Northwestern Polytechnic Student Rights and Responsibilities Policy Procedures 1(1.1)
TWO
Submit a Student Complaint Form
The student will complete a Student Complaint Form and submit it to the Department Chairperson.
Northwestern Polytechnic Student Rights and Responsibilities Policy Procedures 1(1.2)
THREE
Review by the Department Chairperson
The Department Chairperson will normally meet informally with the student and the individual (with the permission of the student) to facilitate a timely resolution to the issue at this step.
Northwestern Polytechnic Student Rights and Responsibilities Policy Procedures 1(1.3)
FOUR
Formal Submission to the Dean of the Program
If the review by the Chairperson fails to resolve the issue, the student may deliver the Student Complaint Form to the Dean of the program.
Review by Program Dean: Depending on the scope of the student complaint, the Dean of the program may follow up with the student.
Northwestern Polytechnic Student Rights and Responsibilities Policy Procedures 1(1.4)
//academic grievance
ONE
Informal Discussion with the Academic Staff/Supervisor
If a student feels that Academic Staff's grading procedures or instructional activities are adversely affecting the student's academic standing, the student should approach the Academic Staff/Supervisor to resolve the situation causing the concern.
Northwestern Polytechnic Student Rights and Responsibilities Policy Procedures 2(2.1)
TWO
Submit a Student Complaint Form
If the informal method for resolving the situation does not succeed or the student is not comfortable approaching the Academic Staff/Supervisor, the student will complete the Student Complaint Form and submit it to the Department Chairperson.
Northwestern Polytechnic Student Rights and Responsibilities Policy Procedures 2(2.2)
THREE
Review by the Department Chairperson
The Department Chairperson will normally meet informally with the student and the Academic Staff/Supervisor (with permission of the student) to facilitate a timely resolution to the issue at this step.
Northwestern Polytechnic Student Rights and Responsibilities Policy Procedures 2(2.3)
FOUR
Formal Submission to the Dean of the Program
If the review by the Chairperson fails to resolve the issue, the student may request a formal hearing by delivering the Student Complaint Form to the Dean of the program.
Northwestern Polytechnic Student Rights and Responsibilities Policy Procedures 2(2.4)
//role of NWPSA
Students are expected to follow the steps of Northwestern Polytechnic's Students Rights and Responsibilities Policy; it states the Student’s Association are not meant to step in until the complaint has gone to a committee level. The SA is available for assistance before it comes to that step if students need clarification or assistance in how to contact the person necessary in previous steps. We can not interfere or communicate on behalf of a student but the SA is here to support and assist you where we can in order to make sure you as a student are satisfied and the issue presented is resolved.
For student grievance inquiries, please contact our Governance and Student Support Coordinator, Brooklyn Broaders, at bbroaders@nwpolytech.ca